PT Niagaprima Patamitra

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Customer 360: Hyper Personalization for Increasing Business Opportunity

Customer 360 provide the ogranization with a unified view of customer identity data across all forms of contact, including internal and third-party online data sources. This unified view of the customer is a key prerequisite for understanding the customer well enough to effectively cross-sell and upsell, as well as to plan new product offerings and product improvements.

Value Proposition

Customer 360 provide the ogranization with a unified view of customer identity data across all forms of contact, including internal and third-party online data sources. This unified view of the customer is a key prerequisite for understanding the customer well enough to effectively cross-sell and upsell, as well as to plan new product offerings and product improvements.

IBM Solutions Used

IBM Data and AI, IBM Public Cloud

IBM Details

  • Country:
  • Indonesia
  • Industry:
  • Agriculture
  • Banking/FSI
  • Retail
  • Telecommunications
  • Transport/Logistics
  • Solution Type:
  • Data & AI

IBM Specifications

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